The terms of working with us.

01 Acceptance & scope

These Terms of Service ("Terms") are entered into between you ("you" or "Client") and Westgate Financial Services ("Westgate FS," "we," "our," or "us"). They govern your access to and use of westgatefs.com and any related Westgate FS web properties (collectively, the "Site").

By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Site.

02 Our services

Westgate Financial Services provides bookkeeping, accounting, and QuickBooks management services to owner-operated businesses, primarily in Texas. Our typical services include:

• Monthly bookkeeping and reconciliations.
• Bookkeeping cleanup and multi-period catch-up work.
• QuickBooks Online and QuickBooks Desktop bookkeeping management.
• Chart-of-accounts rebuilds, month-end close, and year-end close.
• Financial reporting (P&L, balance sheet, cash flow) at the cadence agreed in your engagement letter.
• Coordination with your CPA, lender, or other authorised advisors.

03 Engagement basis

Use of the Site, including booking a review or submitting a contact form, does not by itself create a client relationship. We provide bookkeeping services only under a written engagement letter signed by both parties.

Each engagement letter describes the scope of work, the deliverables, the cadence, the fees, and the term. If anything in these Terms conflicts with your engagement letter, the engagement letter governs for that engagement.

04 Your responsibilities

To do bookkeeping well, we need timely cooperation from you. As Client, you agree to:

• Provide accurate and complete information about your business, accounts, and prior bookkeeping.
• Grant timely access to your QuickBooks file, bank and credit-card feeds, and other systems needed for the scope of work, under your own credentials or via an Accountant invitation.
• Respond to operator questions and document requests within a reasonable time, typically five business days.
• Authorise communication with the specific CPAs, lenders, payroll providers, and other advisors you'd like us to coordinate with.
• Notify us promptly of any changes to authorised signers, contacts, or business structure.
• Treat our operators with professional respect. We reserve the right to decline or terminate engagements in cases of abuse or unlawful conduct.

05 Fees, billing & payment

5.1 Pricing model

We typically work on a fixed monthly retainer for ongoing bookkeeping, plus a separately scoped fixed fee for cleanup or catch-up work. The specific amounts, payment schedule, and what is included are set in your engagement letter.

5.2 Out-of-scope work

Work outside the agreed scope is quoted in advance in writing. We do not invoice for additional work without your written approval.

5.3 Payment

Monthly retainers are billed in advance, typically on the first business day of the month. Cleanup, catch-up, and project work are billed according to the milestones set in the engagement letter. Invoices are due within the period stated on the invoice (typically Net 7 to Net 15).

5.4 Late payment

We may pause active work on accounts that remain unpaid past 30 days, after at least one written reminder. We may charge a reasonable late-payment fee or interest on overdue amounts, as set out in your engagement letter, to the extent permitted by law.

5.5 Taxes

Our fees are exclusive of any applicable sales, use, or similar transaction taxes. Where such taxes apply, they will be added to invoices and identified separately.

06 Term & termination

6.1 Term

The engagement begins on the date set in the engagement letter and continues month-to-month unless otherwise stated.

6.2 Termination for convenience

Either party may terminate the engagement on at least 30 days' written notice, unless your engagement letter sets a different period. We will complete the in-flight month's bookkeeping through the effective termination date and deliver a clean handoff package.

6.3 Termination for cause

Either party may terminate immediately for material breach that is not cured within 15 days of written notice. Non-payment of undisputed invoices for more than 30 days is a material breach.

6.4 Effect of termination

On termination, you remain responsible for fees and reimbursable expenses incurred through the effective termination date. We will return or release your books, files, and authorised platform access promptly upon settlement of those fees, in keeping with applicable professional standards.

07 Confidentiality

We treat all non-public information you share with us as confidential information. We use it only to perform the agreed work and to meet our legal obligations, and we share it only with the subprocessors and authorised advisors described in our Privacy Policy or in your engagement letter.

We are not obliged to keep confidential information that is or becomes public other than through our breach, that we lawfully knew before you disclosed it, that we receive from a third party without confidentiality obligations, or that we are required to disclose by law, court order, or professional standards.

08 Intellectual property

8.1 Site content

The Site, its design, text, graphics, logos, icons, and underlying code are owned by Westgate FS or our licensors and are protected by copyright, trademark, and other intellectual-property laws. You may view, print, and share Site content for personal or internal business reference, with attribution. You may not reproduce, modify, distribute, scrape, or commercially exploit Site content without our prior written permission.

8.2 Engagement deliverables

Books, reports, schedules, and other deliverables we prepare specifically for you under an engagement are yours to use for your business purposes. Underlying tools, templates, working papers, processes, and methodologies developed by Westgate FS remain ours.

8.3 Feedback

If you give us feedback or suggestions about our services or the Site, we may use that feedback without restriction or obligation.

09 Disclaimers

The Site and its content are provided "as is" and "as available." Westgate FS makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or uninterrupted availability of the Site, except as required by applicable law.

Information on the Site is general in nature. It is not, and is not intended to be, tax, legal, investment, or accounting advice for your specific situation. Do not rely on Site content as a substitute for professional advice from a licensed CPA, attorney, or other appropriate professional. See our Disclaimer for the full scope statement.

10 Limitation of liability

To the maximum extent permitted by law:

• Neither party will be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost revenue, lost goodwill, business interruption, or data loss — arising out of or relating to these Terms or any engagement, even if advised of the possibility of such damages.
• Westgate FS's total aggregate liability arising out of or relating to any engagement will not exceed the fees actually paid by you to Westgate FS for the services giving rise to the claim during the twelve (12) months immediately preceding the event that gave rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, willful misconduct, or personal injury caused by negligence.

11 Indemnification

You agree to indemnify, defend, and hold harmless Westgate FS and its operators, employees, agents, and affiliates from and against any claims, losses, damages, liabilities, costs, and reasonable attorneys' fees arising out of (a) your breach of these Terms or your engagement letter, (b) inaccurate or incomplete information you provide to us, or (c) your unlawful or negligent conduct in connection with the services. We will provide prompt written notice of the claim and reasonable cooperation in its defence at your expense.

12 Governing law & disputes

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-laws principles. The exclusive venue for any dispute arising out of or relating to these Terms or the Site is the state and federal courts located in Texas, and each party submits to the personal jurisdiction of those courts.

Before initiating any formal proceeding, the parties agree to attempt good-faith resolution through direct discussion for at least 30 days after written notice of the dispute. Nothing in this section prevents either party from seeking equitable relief in a court of competent jurisdiction.

13 Force majeure

Neither party is liable for any failure or delay in performance to the extent caused by events beyond its reasonable control, including acts of God, natural disasters, power or internet outages, cyber-attacks on third-party platforms, acts of government, war, civil unrest, or pandemics. The affected party will notify the other promptly and resume performance as soon as reasonably possible.

14 Modifications

We may revise these Terms from time to time. When we do, we update the "Last updated" date above. Material changes will be highlighted at the top of this page for at least 30 days after they take effect. Your continued use of the Site after a change indicates your acceptance of the updated Terms.

15 General provisions

Entire agreement

These Terms, together with the Privacy Policy, Disclaimer, and any applicable engagement letter, are the entire agreement between you and Westgate FS on their subject matter.

Severability

If any provision is held unenforceable, the rest of these Terms remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

No waiver

Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of assets.

Headings

Headings are for convenience only and do not affect interpretation.

16 Contact us

General

/contact/

Email

privacy@westgatefs.com